Frequently Asked Questions

Visa Issues

Can you write a letter to expedite the processing of my visa?

On-Campus Housing

I reserved a room on campus. How early can I move in?
I reserved a room on campus, but have not received my housing assignment. When should I expect to receive it?

Off-Campus Housing

How can I find off-campus housing?

Paying Your Bill

When will I receive my bill?
When should I pay my bill and how can I pay it?

Naz ID Card & E-mail

When do I get my Naz ID card?
How do I set up my Naz e-mail account?


Can I work?
How can I find an on-campus job?

Social Security Card

Do I need a social security card?
How do I get a social security card?

Grace Period

How long can I stay in the U.S. after my program is completed?

Have Questions?

Stop by and see us in GAC 123! You can also contact our office by calling us at (585) 389-2371 or via email at