If you already received your cap and gown in the mail and now can't use it: From the campus bookstore: "We are working with the vendor on the best way to issue refunds for those who need one. Oak Hall will be the ones issuing the refunds, to the same credit card that you used on its website. The company is working as fast as they can to come up with the best course of action. Refunds may not be available until April. The vendor will send an email to those who preordered on their website, and we will keep you updated when refunds will be available. Thank you for your patience and understanding."

If you ordered your cap and gown using the "pick up in bookstore" option: You can email the bookstore a request for a refund: bkstore@naz.edu. Please allow extra time as this is still being worked out with the vendor, Oak Hall, who will issue a refund to the same credit card that was used.