To help ensure that new employees experience a smooth transition to Nazareth University's technology environment, ITS has developed the following tips for supervisors and employees.
The Technology & Media Service Desk (TMSD) is the first point of contact for all requests.
Call: 585-389-2111
Email: tmsd@naz.edu
Find Us: Library Lower Level
TMSD Hours
Contact Us page
Requests for Computers
If an employee needs a computer for their work area, please contact the TMSD at least 5 business days before the employee’s start date, to allow sufficient lead time for setup. Requests (both hardware and software) above and beyond the current computer technology standard may require a special order and/or department chargeback, so please allow additional time for such requests.
Current computer standards for faculty and staff
Requests for Phones
For office phones, please contact the TMSD to have a phone setup. Five business days notice is generally recommended for new phone installations. Please indicate the building and office number where the phone is to be installed. If there is a phone already available in the work area, you may contact the TMSD to have any existing voicemail passwords reset and caller ID information updated.
MyNaz Accounts
All staff and faculty must have a MyNaz username and password to access host network resources including their Nazareth email.
Requests for special access
Certain electronic resources may require special authorization that must be submitted by the employee’s immediate supervisor or department head/chair.
Colleague access
Supervisors must fill out this Colleague access online form detailing the level of access required for the position. ITS will contact new staff employees to arrange a one-on-one training session on using the Colleague system.
VPN access
Supervisors may request that employees be granted remote access via Virtual Private Network (VPN) to the college network if their position responsibilities warrant such access.
Shared drives (Naz-fs1 or “S” drive )
If the employee will require access to network file share folders, please submit a request to the TMSD detailing the specific folder(s) or files required by the employee and level of access (i.e. full access or read-only).
Training
Hoonuit (formerly Atomic Learning) has over 40,000 video tutorials on how to do things in over 120 computer applications and programs. View details about Hoonuit.
ITS Policies
It is strongly recommended that employees review ITS policies, particularly the Computing Code of Conduct and Information Security Policy.
Termination of Access
Access to all Nazareth electronic resources (including email) will be automatically terminated when employees leave Nazareth University. It is the responsibility of the employee and/or the supervisor to plan for this well in advance of the employee's last day of work.
Non-Technology needs
If you have additional questions not addressed here, please contact the TMSD at 585-389-2111.
MyNaz Accounts
All staff and faculty need a MyNaz username and password to access most network resources including your office computer and Nazareth email. Your required HR employment paperwork must be in place to receive a MyNaz account. You will need to obtain a one-time use code from the Technology & Media Service Desk when you arrive on campus to activate your MyNaz account.
When activating the account, you will be asked to set a secure password. Please set up security questions and alternate email address for password recovery. MyNaz passwords expire every 90 days.
To Activate Your MyNaz Account, follow the staff and faculty steps on the Password Assistance webpage.
Phones and Voicemail
See the Telephone and Voicemail page for help operating your office phone and setting up your voicemail.
Requests for special access
Certain electronic resources may require special authorization that must be submitted by your immediate supervisor or department head/chair.
Colleague access
Supervisors must fill out this Colleague access online form detailing the level of access required for your position. ITS will contact new staff employees to arrange a one-on-one training session on using the Colleague system.
VPN access
Supervisors may request that employees be granted remote access via Virtual Private Network (VPN) to the college network if their position requires it. Supervisors must fill out this online form and ITS will review the request.
Shared drives (Naz-fs1 or “S” drive )
If the employee will require access to network file share folders, supervisors should submit a request to the TMSD detailing the specific folder(s) or files required by the employee and level of access (i.e. full access or read-only).
Training
Infobase Learning Cloud (formerly Hoonuit) has over 40,000 video tutorials on how to do things in over 120 computer applications and programs. View details about Infobase Learning Cloud. You can use your MyNaz username and password to access the site.
ITS Policies
It is strongly recommended that employees review ITS policies, particularly the Computing Code of Conduct and Information Security Policy.
Termination of Access
Access to all Nazareth electronic resources (including email) will automatically be terminated when employees leave Nazareth University.
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