Google Apps FAQs

What will my email address be?

You will have one email address:

What will my new password be?

Your MyNaz password, which is the same password that you periodically set in or at your PC's login prompt.

What username should I use?

Your username remains the same, but you will login with your full email address if prompted to do so.

What is the URL of our new account?

A link is easily found in Campus Resources on the university home page as “Google Apps”:

What browser should we use?

Any browser will work.

What if I already have a personal Google account?

This account will be completely separate from any other account you might have.

Are our new accounts on the same system as the present student Google Apps?

No, they are actually two separate systems, thus the difference in email addresses. (students are They share the same basic features, but are in no way connected.

What about all of my folders?

Email folders are now referred to as Labels in Gmail.

Is there a quota in Gmail?

Google for Education users presently have an unlimited quota. However, diligence in managing your account is always advisable and will make organizing and searching much easier. Google does provide a means for creating an archive. However, it will not be necessary to do so unless you choose to remove certain mail from your inbox and labels but not completely delete it. Archived mail will not appear anywhere unless you perform a "search" to locate and open it.

Is there a file size maximum for attachments in Gmail?

Although Gmail allows for a 25MB limit to messages, it is strongly advised that you consider utilizing your new Google Drive in place of attaching documents to email. This is especially important if you are sending large files or sending files to large groups. You can find documentation on using your Drive for this purpose in the Drive and in the Gmail documentation pages.

I have a personal Google account and see dozens of Google Apps. Why don't I see them all in my new Nazareth account?

We have selected only those apps that are most relevant for our faculty and staff to perform their roles. However, after our initial rollout, various apps will be introduced over time. Faculty and staff input on those choices will be helpful. We have selected: Gmail, Calendar, Contacts, Groups and Drive. Chats and Hangouts are also enabled.

I'm worried about confusing my personal Gmail with my Nazareth Gmail. Any suggestions?

Set a different Theme for each. You can upload a personal picture for a background theme, so make each account easily identifiable.

Can documents I already have in my personal drive be opened from my Nazareth drive?

Yes. Just set the sharing in the document appropriately and share to your other account, and you will be able to open any document from any account with which it has been shared. Or you can download a copy of a document and then reload it into your new Nazareth account.

Does that mean we can share documents with others as well?

Yes. Following the same share settings, you can share any documents with read-only or editing privileges with anyone. However, you must read the guides in doing so very carefully so as to share appropriately and in the way you intend.

Will this replace our existing shared spaces, such as FS-1?

No, secure file storage remains a top priority, so it will be extremely important to fully understand the ramifications of moving documents from a presently secure location to your Google Doc account space. A conversation with someone in ITS would be well advised before making any significant moves.

With so many tools available, is this coming to replace Moodle as a learning management system?

No, not replace. Moodle is a full featured system which far exceeds anything Google presently has for course management and delivery. However, utilizing the powerful new features in your Google docs might provide some interesting new possibilities in collaborations, scheduling and informal communication. Moodle, however, will continue to be the platform on which all of our courses will be constructed and managed.

Can Google Apps be set up on my mobile devices?

Yes. Full instructions are found on our website, but the Technology & Media Service Desk workers will be glad to help with that.

Where do we go for questions and resolving problems?

The Technology and Media Service Desk it the first place to visit, call or email. If they cannot immediately solve your problem, they will connect you with someone who can.

How do we share calendars?

You can find instructions on setting up new shares at

Do we need to make any changes on our mobile devices to sync our calendars?

You will need to reset your default calendar on your mobile device to your new Google Apps account. Instructions for resetting your calendar can be found here.

How do we fix duplicate contacts?

Merging Contacts in Google Apps If you discover that you have duplicate contacts, there are two ways you can fix this problem: merge your contacts manually, or have the system find and merge contacts automatically, as well as duplicate data within contacts.

To merge two or more contacts manually:

Select the contacts you'd like to merge from your contacts list. Click the More drop-down menu, and select Merge contacts. Make any edits to the suggested solution (if you'd like to change anything). Click Save at the top of the page.

To find and fix all of your duplicate data at once, use the following instructions:

Open the Contact Manager. Click the More drop-down menu, select Find and merge duplicates. We'll display the names of the contacts with duplicate data. If an entry has only one contact, then the contact itself has duplicate data (repeated phone numbers, emails, etc.) If an entry has two or more contacts, be sure to check whether these are duplicate contacts; many people have similar names. You can expand them by clicking details next to each one and unchecking any that you don't want to fix. When you're ready, click Merge at the top of the list.

Have Questions?

Contact the Technology and Media Service Desk: