The following services are available to all resident students.

Housekeeping & Maintenance

Facilities Management

The environmental services staff is responsible for cleaning the hallways, lounges, and other public areas. They work seven days a week. Part of responsible community living is picking up after yourself, including cleaning your dishes and removing them from the kitchen after each use. The environmental services staff is not responsible for cleaning areas that are excessively dirty or abused. Most environmental services staff are assigned to a specific building. Say hello when you see them. They are a vital part of the residential community. If you have questions or concerns, please contact your RA. They will know where to direct you.

The maintenance staff handles any repairs needed in your room. Book your own appointment here for any needed repairs, such as sticky locks, broken chairs, etc. Please call Campus Safety with any emergency maintenance requests, such as a flooding toilet, malfunctioning smoke detector, etc.

It takes everyone working together to make this a community. Please do your part to keep our community clean and damage free.


Treat your community with respect and pride by keeping your kitchen clean and safe.

  1. Do not leave cooking food unattended.
  2. Dispose of all garbage.
  3. Wash and remove your dishes.
  4. Wipe up any spills on the floor.
  5. Clean splatters on the stove, counter tops, and in the microwaves.
  6. Double check to make sure you have turned off all burners.
Pest Control

Please notify our facilities team if you have any problems with insects or rodents in your room, including what and where the problem is. They can be reached at 585-389-2340. A member of the facilities crew will enter your room during regular business hours to take care of the problem. You do not have to be present. Limit the amount of food and debris to reduce breeding places for pests.


Do not block your heating unit. Try to keep all furniture at least 12 inches away from the unit. Keep drapes above the unit. During the cold weather, keep windows are closed and locked. We do not have the most energy-efficient windows, so rooms can get drafty in Rochester's cold winters. If you feel that your heating unit is malfunctioning, please notify our facilities team at 585-389-2340.

Trash & Recycling

Please dispose of all trash in the large trash bins in the trash rooms on each floor. These barrels are emptied every day. Monroe County has a mandatory recycling law. Please rinse and place all cans and bottles in the properly marked recycling bins in the trash rooms.

The blue bin is for newspapers; corrugated cardboard and brown paper; paper bags; white and colored typing paper; magazines; notebook, duplicating, and computer paper.

If you have any questions, call environmental services, 585-389-2348, or the Monroe County Recycling Hotline,  585-253-4425.

Additional Services

Campus Safety

The department of campus safety is located on the lower level of the Otto A. Shults Community Center. The office is open and in operation 24 hours a day, seven days a week. The office works closely with residential life to help make the campus more secure. At any time, if you need emergency assistance, you can call Campus Safety at 585-389-2850. Be sure to give the dispatcher all of the important information including your name, location, and nature of the problem. The Campus Safety staff also provides an on-campus escort service. Feel free to contact them with requests for assistance or questions on safety and security.

Campus Safety Escort Service

Campus Safety will provide security escort service at any time. Please call 585-389-2850 and state who and where you are. The dispatcher will then give an estimated time of arrival for the escort.

Students, faculty and staff are encouraged to sign up for the free Safe@Naz app. There are many features that connect your directly with our Campus Safety department including the "Send Help" feature which notifies Campus Safety of your location so they can come to you for assistance. 

Express Mail Delivery

See mail FAQs for students on the Central Mail Services mailing page.

Game Room

A game room with a pool table and ping pong table is located on the ground floor of Lourdes Hall near the environmental services office. This room is staffed and open for student use; please look for a posted schedule of hours and activities. The game room attendant also has access to board games, which are available for check-out with your Naz ID. This room is adjacent to the Lourdes Lounge, which has a large TV.

Health Services

See the Health and Counseling webpages for details on hours, services, and more.

In case of a medical emergency when the health center is not open, call Campus Safety at 585-389-2850.


Washers and dryers are located in each area and are free of charge. If you discover that a machine is inoperable, please call the number posted in the laundry room for repairs or let your RA know immediately. A repair person will check the machine within 24 hours.

Always remove your clothes from the machines as soon as they are finished to help others who need the machines and reduce the possibility of theft.


You can keep track of your laundry as well as what washers and dryers are available through the LaundryView system. LaundryView Website >>

Mail Service (sending and receiving mail)

See mail FAQs for students on the Central Mail Services mailing page.


Parking is available to all students at a nominal fee with a valid parking sticker. To get a parking sticker, you must provide your license plate number and the make and model of your car. Details: Campus Safety parking webpage.

Telephone Service

See the Telephones section on Nazareth's Information Technology Services page for students.

Nazareth is equipped with blue light emergency telephones throughout campus. These telephones provide direct access to Campus Safety. Or dial 3333 from a campus phone or 585-389-2850, on or off campus, to reach Campus Safety.

Neither the department of residential life nor Nazareth College is responsible for payment or non-payment of telephone bills and cannot address issues involving phone bill concerns.

Television & Cable

Each residence hall room and all lounges are equipped with cable access. Subscription to the cable service in your room is included in your room rate. Any cable-ready television and standard TV-to-wall-jack cable should work. A Campus Channel Lineup is available in the Time Warner packet handed out at check-in.

Several of the lounges are also equipped with VCR or DVD players. Please treat these with care. They are provided as a service and are expensive to maintain. In previous years, several of these items were vandalized or stolen. Help us maintain services for the entire community.

If you believe you are having trouble with your cable jack, please make certain it is not your equipment that is causing the problem. For more information, please call the technology and media services desk at 585-389-2111.

Vending Machines

Vending machines are located in each area. Immediate cash refunds are available Monday through Friday, 8 a.m. to 4 p.m., in the campus safety office. Please call Loose Ends at 585-475-1540 if you have problems with the snack machines and Pepsi at 800-845-4782 if you have problems with the soft drink machines.