Frequently Asked Questions

When will I receive a bill?
How do I grant access so another person can see/pay bills?
What is the link for authorized users to see/pay bills?
Why don't I see my financial aid on my student bill?
What if my bill indicates that no money is due?
How will I be notified if my loan has been applied to my student account?
When will I receive my refund?
My semester bill indicates that I will be receiving a refund. Can I use this anticipated refund to purchase books?


Have a question that's not listed here?
Contact Us:
Office: Smyth Hall 44
Fax: 585-389-2045